I'm a no-holds-bar kind of reviewer, so the fact that I'm rating Jen 5 stars should really say something. When I clicked "contact realtor" on the bottom of a Zillow listing, I had no idea that I was getting one of the most amazing realtors in the business! First, we are first time home buyers and the whole process seemed a little daunting. However, Jen helped calm my nerves and talked me through the entire process with her knowledge and insight. Second, no matter how many properties I threw her way, she scheduled viewings within a day and was knowledgable about them all. She even brought items to my attention that I otherwise would not have considered, which drastically helped in the selection process. Third, she is extremely personable and easy to talk to. I could message her 10 times a day and she would promptly message back...she never made me feel like I was annoying or pestering even though, at times, I felt like I was. Fourth, she was by my side from beginning to end; from viewings all the way through closing and even beyond. Two days after closing I walked into our new house to find the ice maker spewing water and flooding my kitchen. I called Jen to contact the previous owner to ask where the shut-off valve was (because I had traced lines and there wasn't one in sight) and she jumped into action. Unfortunately, one was never installed on the line. Jen, being the amazing person she is, sent her husband to help out!! She was a lifesaver that day! And fifth, here I sit 18 days after closing and ready to move furniture, she has reserved the company's moving truck for our use free of charge!! With all the chaos surrounding buying a house and getting moved in, the rental of a truck is yet another burden she has helped ease.
So, if you are in the market for a house and need an amazing realtor, Jen Stairs has to be your choice!
H.L. - Lawton, OK